Troubleshooting the DVD drive
A user can experience many problems with the DVD drive. You have to manage the DVD drive properly in order to avoid problems. In case a problem occurs, troubleshooting the drive will help to a great extent. Troubleshooting the DVD drive is very important, as a faulty drive can damage the DVD. This can cause loss of large amounts of data from a DVD.
DVD Does Not Play - The DVD inserted in the DVD drive is not playing. There can be many reasons for this problem. The DVD disk may be corrupted or it is possible that the drive is damaged.
1. Check the DVD for scratches on the surface. Also check if it is clean. If the DVD is unclean, use a soft linen cloth to clean it. Do not use circular motions. Clean from the center outwards in a radial manner.
2. Play another DVD in the drive. If this DVD is playing fine, it is possible that the drive is dirty. In this case, clean the DVD drive with a cleaning disk for DVD players. If the drive still does not play the disk after being cleaned, the drive is faulty.
3. Check if the cables of the DVD drive are connected properly.
4. Check if the operating system is recognizing the DVD drive. Go to My Computer and check if the drive is recognized. If this detail is not shown in My Computer, access the BIOS to check that the operating system is recognizing the drive.
5. The Computer may not be working properly. Check the power supply fan. Also, ensure that the computer is not overheated.
6. It is possible that the Windows registry is corrupt. The registry is the database that contains configuration information of the computer. You can use utilities like the PC Bug Doctor to repair the faults in the Window registry. This software utility can be downloaded from
here.
7. If the above steps do not work, contact the manufacturer of the DVD drive.