The tray of the internal DVD Drive Will Not Open
1. Restart the computer. Then try to open the tray.
2. If the tray does not open after restarting, check the BIOS settings to see if the computer recognizes the drive.
3. Try the manual eject button on the DVD drive.
4. Shut down and unplug the computer. Use a small device like a paperclip to insert in the pinhole on the front of the DVD drive. Try to open the tray a little with the help of the paperclip, and then open with your fingers.
DVD Drive runs slowly
1. Check the cache size in the performance tab of the system properties. Select the quad speed setting.
2. Move the drive to the secondary controller if possible.
3. Check the drive specification and use auto detect in BIOS for the Best results.
4. Install the appropriate drives for the motherboard's chipset and OS in use.
Now your problems are solve.